Tax Matters, El Paso

5

About

Tax Matters brings calm, clarity, and control to complex tax situations for individuals, families, and business owners. Since 1988, our hands-on approach assesses each client’s full story, reviews prior returns and underlying records, and corrects what needs fixing. We do more than prepare forms or negotiate balances — we identify every available option and build a strategy tailored to the client’s actual circumstances. Clients receive direct, nonjudgmental guidance and, when appropriate, representation before the IRS. That nearly four decades of hands-on experience informs every case, and support continues after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters examines complex tax situations, reviews prior returns and underlying records, corrects issues, and builds strategies tailored to each client. We also prepare necessary paperwork and negotiate balances when needed.
Who does Tax Matters work with?
We assist individuals, families, and business owners facing tax problems. Our work is focused on understanding each client’s unique circumstances and finding the best path to resolution.
How long has Tax Matters been in business?
Tax Matters has been serving clients since 1988, bringing nearly four decades of hands-on tax experience to every case. That depth of experience informs our reviews and strategies.
Will you represent me before the IRS?
Yes, we provide representation before the IRS when appropriate. We aim to resolve the issue by correcting records, negotiating options, and advocating for the client.
What sets Tax Matters apart from other tax services?
We offer direct, personal guidance without judgment and avoid one-size-fits-all programs. Our careful review of prior returns and continued support after the immediate problem is resolved help clients regain control.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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